Privacy Policy

Effective Date: 16 July 2026

At Royston Tree & Garden Services, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Royston Tree & Garden Services provides professional tree surgery, garden maintenance and grounds maintenance services throughout Barnsley and the surrounding areas.

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Royston Tree & Garden Services

Telephone: 07599 144132

What Information We Collect

We may collect personal information when you:

  • Complete our contact form

  • Request a quotation

  • Contact us by phone or email

  • Communicate with us through social media

  • Use our website

This information may include:

  • Your name

  • Email address

  • Telephone number

  • Property address

  • Details about the work you require

  • Any photographs or information you choose to send us

We may also collect anonymous technical information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

This information helps us improve the performance and usability of our website.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries

  • Provide quotations

  • Arrange appointments

  • Deliver our services

  • Communicate with you regarding your enquiry or booking

  • Improve our website and customer experience

  • Meet our legal and regulatory obligations

We will only use your information where we have a lawful basis to do so.

How We Store Your Information

We take reasonable steps to keep your personal information secure.

Your information is only kept for as long as necessary to fulfil the purpose for which it was collected or to meet legal or accounting requirements.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers where necessary to operate our business, for example:

  • Website hosting providers

  • Email providers

  • Accountants

  • Professional advisers

Where required, these organisations are expected to protect your information in accordance with data protection legislation.

We may also disclose information if required by law.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies are small text files stored on your device.

You can choose to disable cookies through your browser settings, although this may affect how certain parts of the website function.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Object to certain types of processing

  • Request that we restrict processing in certain circumstances

  • Request a copy of your personal information

If you wish to exercise any of these rights, please contact us using the details above.

Links to Other Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites and encourage you to read their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements.

Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Royston Tree & Garden Services

📞 Telephone: 07599 144132